El Camino Hospital, the “Hospital of the Silicon Valley” Purchases RyTRAK to Improve System Availability and Patient Satisfaction
Irvine, CA - Sept. 9, 2004 - Accenx Technologies, Inc., a leader in integration solutions, announces that El Camino Hospital, a fully accredited acute care community hospital, in Mountain View, CA, has purchased RyTRAK, an integration connection and business process monitoring software, to improve operation performance and enhance the quality of patient care.
Striving to meet and exceed the highest quality standards in the industry, El Camino Hospital employs the latest achievements in technology to maximize operational efficiency and deliver optimal patient care. RyTRAK will assist El Camino Hospital in meeting those goals by providing a cost effective solution for managing the business processes that affect patient access and clinical and financial areas.
RyTRAK, a business process monitoring software, will enable real-time knowledge, management and resolution of business process issues within El Camino's integration environment, which consists of Eclipsys Corp's (Nasdaq: ECLP) eLink integration engine and point-to-point interfaces. RyTRAK will reduce latency and increase productivity by proactively distributing specific, actionable information to the right person at the right time to help El Camino see and address business issues and improve process performance in real-time.
“El Camino Hospital takes pride in using the most advanced technologies to enhance the quality of patient care while striving to reduce costs and remain competitive,” explains David Zucker, Manager of Business Application. “After implementing RyTRAK, we expect to see a marked improvement in both employee and patient satisfaction, reflected in fewer Help Desk calls and increased system availability. This is an expectation based on the capability of the product to proactively detect data flow and connectivity issues before they become known to our end users, and to enable us to resolve many of them before significant damage can occur.”
“RyTRAK extends real-time visibility of operations past previous limitations enabling our customers to not only maintain, but to increase productivity and the effectiveness of business process performance, while reducing costs,” claims David Cheng, President and CEO, Accenx Technologies, Inc. “We are excited to bring this capability to El Camino Hospital and honored to continually partner with El Camino to provide innovative integration solutions that enhance the possibilities in patient care.”
About El Camino Hospital
Known as the “Hospital of the Silicon Valley” and marked one of the “Most Wired” hospitals by Hospital and Health Networks, El Camino Hospital in Mountain View, CA, is an accredited acute care facility, with 345 beds and a range of inpatient and outpatient services. El Camino Hospital was recently awarded the Presidents award for Customer Satisfaction, being in the top 10% in all customer service categories and named a “top performer” in a report by the Commonwealth Fund, being one of four hospitals chosen out of close to 2700 in the US, as a model of achieving excellent clinical outcomes at a reasonable cost.
About Accenx Technologies, Inc.
Accenx Technologies, Inc., a leader in integration solutions, focuses on managing and improving business processes with clear vision through innovative products and quality integration solutions. Accenx's solutions are reliable, quick, cost effective and facilitate the seamless flow of information, helping customers improve productivity, efficiency, and return on investment in new and legacy technologies. Established in 1997, Accenx Technologies, Inc. has over 100 customers internationally, in healthcare, insurance, e-commerce, utilities and retail industries. For more information please visit www.accenx.com
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