MaineGeneral Health Chooses RyTRAK's Monitoring Capabilities to Minimizing Patient Safety Issues and Increase Customer Satisfaction

Irvine, CA (January 28, 2004) Accenx Technologies, Inc ., a leader in integration solutions, today announced that MaineGeneral Health, a comprehensive health delivery system, in Augusta, ME, has purchased RyTRAK 2.1, a connection and business process monitoring software, to improve real-time knowledge, management and resolution of integration issues across the enterprise with one intuitive display.

RyTRAK 2.1 is an integration connection and business process monitoring software that brings business into clear vision by providing a real-time view of the status of operations and business process performance. RyTRAK's connection monitor identifies any problems throughout the life of transactions, from the point of origin to the final destination, and through each network connection in-between, pinpointing the cause of the issue in real-time, enabling MaineGeneral's staff to resolve issues quickly and effectively, minimizing the impact on operations.

“MaineGeneral is excited to be installing this new product that we expect will enhance our responsiveness to integration issues. RyTRAK will allow us to monitor all of our interfaces from one display and it's intuitive, browser-based design will make it readily available to key personnel at the click of a URL,” said Marty McLellan, Integration Manager, MaineGeneral Health. “A major priority is maintaining high-availability of our clinical and administrative applications for our users. The ability to proactively monitor and resolve interface issues via RyTRAK will be key in achieving maximum application availability, minimizing potential patient safety issues, and increasing customer satisfaction.”

RyTRAK supplies MaineGeneral with clear vision of all interfaces including point to point and those outside the touch of interface engines, a picture never before seen and available on one browser. This real-time intelligence and accessibility to interface performance will help to increase productivity, reduce the time and costs of trouble shooting and improve overall operations.

“RyTRAK will enable MaineGeneral to extend it's vision and real-time intelligence of operations past previous limitations supplying them with the total picture needed to not only maintain operation performance but improve it, while reducing costs and increasing effectiveness,” commented, David Cheng, President and CEO, Accenx Technologies, Inc.

Accenx Technologies, Inc.

Accenx Technologies, Inc., a leader in innovating solutions, focuses on managing and improving business processes with clear vision through innovative products and quality integration solutions. Accenx recognizes that information flowing on the network and through business processes is the life blood of organizations. If it is blocked or stopped, the health of the organization is in danger. Accenx's solutions are reliable, quick, cost effective and facilitate the seamless flow of information, helping customers improve productivity, efficiency, and return on investment in new and legacy technologies. Established in 1997, Accenx Technologies, Inc. has over 70 customers internationally, in healthcare, insurance, e-commerce, utilities and retail industries. For more information please visit www.accenx.com